Item Description | | | Shipping | | 25% Discount on Shipping for Combined Purchases
- We will take highest shipping first, then take 25% off shipping for each additional purchase
- If an item with a lower shipping rate is purchased first, the highest shipping charge will still apply [for example 7.99 + 6.99(.75)]
- If all items have the same shipping rate, we discount the additional items 25% off shipping each and add it to the original total[for example 7.99 + 7.99(.75)]
- PLEASE DO NOT SELF DISCOUNT, SELF-DISCOUNTED ORDERS WILL BE NOT SHIPPED AND DELAYED UNTIL THE PROPER FUNDS ARE RECEIVED.
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| Location and Cost | Timeframe (Approximate) | US Shipping (Guam, PR, HI, HK, MP, APO's) - $4.99 Canada - $6.99 International (Everywhere Else) - $8.99 | 3-7 Business Days 7-14 Business Days 7-14 Business Days |
- Orders will be shipped USPS OR UPS
- You will receive UPS tracking/USPS deilvery confirmation # automatically upon shipment (please wait 1-2 business days to track online) There is no tracking # for international shipments unless it is shipped by EXPRESS.
- USPS DELIVERY CONFIRMATION - The delivery confirmation # provided by USPS is proof of the package being sent out, it will not be updated until the package arrives at your door.
- UPS TRACKING # - Step-by-Step tracking during transit
- We only Ship Monday's - Friday's
- We do not ship on national holidays
- Please note that seller will not be responsible for any lost, stolen or damaged goods during transit.
- International buyers are responsible for any tax and duties imposed by their country. Tax and duties are not included in the shipping rate.
- If you would like to add insurance, simply pick the insurance option when paying
- We cannot ship with a customers own UPS account
- During the holiday seasons, especially Christmas, approximate delivery times may be delayed due to a huge volume of packages shipped everyday
| | Payment |
| PayPal—eBay's service to make fast, easy, and secure payments for your eBay purchases! | | |
- Sales Tax: California Residents are required by state law to pay 8.25% sales tax on all ebay purchases
- Paypal Payments: Please send to info@japanvideogames.com Must be received within 7 business days, otherwise the item will be forfeited, a nonpaying bidder alert will be filed. Consequently, non paying bidders will receive negative feedback and reported to ebay for suspension/expulsion. Please include the correct address, WE CANNOT MAKE ADDRESS CHANGES AFTER AN ITEM IS PAID FOR.
- Money Orders/Cashier's Checks: Must Be Provided Or Order Will be Delayed
1. Please include Money Order 2. Auction # or Invoice Sent to You 3. Your Shipping Address
- Direct Credit Card Payments (Visa, Mc, Amex, Discover): After an auction, you will be automatically sent an invoice with instructions and a phone # if you do choose to pay by phone.
- Personal Checks: Sorry, we do not accept personal checks at this time.
- Unconfirmed Payments/Denied Payments: We only ship to confirmed billing addresses, NO EXCEPTIONS. Confirmed means that paypal has verified your billing address.
| | Feedback & Tracking | - Tracking #'s(UPS)/Delivery Confirmation(USPS) will be automatically provided by email (PAYPAL ONLY)
- Customers that pay with money order/direct credit card will not receive tracking #/delivery confirmationunless an email is provided
- International orders do not have tracking # unless it is shipped by EXPRESS (EMS)
- Feedback - Our systems are automatically set up to leave a positive INSTANTLY after receiving one, this is the most efficient process that our customers find much success in.
- Please do not send us any emails about whether or not USPS has received your package because USPS picks up daily at 3 p.m., with UPS coming at 5 p.m.
| | Returns & Policies | - All sales are final. No Refunds. We will exchange defective products within 14 days upon received shipment. Please contact us immediately if you have any problems with the products
- YOUR BID IS YOUR CONTRACT, PLEASE AGREE WITH ALL SHIPPING, PAYMENT, AND OUR POLICIES BEFORE BIDDING.
- All unauthorized returns will not be processed. WE DO NOT REFUND SHIPPING & HANDLING
- All sales are final on Systems/Consoles. We are not allowed to return the systems, we are unable to offer returns. NO Returns for Dead pixels, Sorry!!
- All games are refundable only if they are in the original factory seal and unopened. ONCE A GAME HAS BEEN OPEN, WE WILL NOT REFUND OR EXCHANGE THE GAME. APPLICABLE TO REFURBISHED/USED SEALED GAMES AS WELL
- Shipping charges are non-refundable
- No Local pickups are allowed
- WE RESERVE THE RIGHT TO WITHDRAW BIDS FROM BIDDERS WITH NEGATIVE FEEDBACK.
- WE DO NOT END AUCTIONS EARLY, UNLESS THERE IS AN ERROR IN THE LISTING!
- EVERY ONCE IN A WHILE WE MAY MAKE AN ERROR, WE WILL DO EVERYTHING TO CORRECT IT, IF WE RECEIVE NEGATIVE FEEDBACK WITHOUT A CHANCE TO WORK IT OUT, WE WILL BLOCK THE BIDDER FROM PLACING FUTURE BIDS WITH US.
- Return Shipping is the responsibility of the customer
| | Contact | | Email - info@japanvideogames.com (Due to a large volume of daily emails, please allow up to 72 Hours for a Response) |
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